Branding

The Branding section of the Admin Portal lets your institution customize how your Member Portal looks and feels for your members. Everything configured here applies to the Member Portal only - your Admin Portal keeps its standard appearance. Any field left blank will use the default value shown in that field, and a live preview alongside the form mirrors exactly what your members will see as you make changes.

To access Branding, log into your Admin Portal and select Branding under the Partner Success section of the left-hand menu.

Product Name and Browser Tab Title

Product name - replaces "Extended Insurance Account" everywhere it appears across the Member Portal, letting you present the program under your own product name.
Browser tab title - the title shown in your members' browser tab. If left blank, it defaults to your product name followed by your institution's name.

Portal URL
Your institution can host its Member Portal at a custom web address (e.g., yourcreditunion.modernfi.com). Enter your desired subdomain in the Portal URL field - lowercase letters, numbers, and hyphens only - and ModernFi will host the portal at that address once provisioned.

Note: Changing the URL of a live portal breaks your members' existing links and bookmarks, so the portal will ask you to confirm before applying a URL change. If your institution uses member Single Sign-On (SSO), this field is disabled - your members reach the portal through your identity provider.

Logo and Favicon

Logo - Logo - PNG or JPG, up to 1MB. This is your institution's logo -the same one managed in Settings - and it appears in the Member Portal header, on your monthly statements, and in your Admin Portal. Uploading a new logo here updates it everywhere. We recommend a transparent, wordmark-style image.
Favicon - the small icon shown in the browser tab. Square PNG or ICO, up to 256KB.

Click Upload next to either field to stage a new image, or Remove to return to the default.

Support Contact Information

Support phone - displayed in the Member Portal's "Get Help" window, so your members reach your team directly.
Support email - the support address shown to your members throughout the portal.

Accent Color
The accent color is applied to buttons, links, focus rings, and the active tab across the Member Portal. Use the color picker or enter a 6-digit hex code (e.g., #00A19C). If a chosen color is too light for white button text to remain readable, the portal will warn you to pick a darker shade. Click "Use default" at any time to return to the standard color.

Saving Your Changes
When you're satisfied with the preview, click "Save Branding" to apply your changes. Only users with edit access can modify branding; all other users see the page in read-only mode.